Your Partner In
Managed ICT Services
3CX
Whether you prefer an on-premises setup, a private cloud environment, or the convenience of 3CX hosting, we've got you covered.
Storvault
StorVault is your trusted partner in secure and efficient data management solutions. With a commitment to excellence, StorVault offers a range of services aimed at safeguarding and optimizing your valuable data.
uCloud Virtual Branch eXchange (VBX)
Virtual Branch Exchange (VBX) is a virtual PBX system based on our uCloud platform.
3CX
Connect Your Team & Customers
Empower your business with 3CX, the versatile communication solution that adapts to your needs. Whether you prefer an on-premises setup, a private cloud environment, or the convenience of 3CX hosting, we’ve got you covered.
Why Choose 3CX
Save time with automatic caller ID matching to CRM records, automatic creation of new customer records, and efficient call journaling and chat logging.
Enjoy the convenience of a single interface for live chat, WhatsApp, and SMS messages.
Compatible with WP, Drupal, Joomla!, or any custom CMS, offering website live chat functionality.
Easily move from live chat to a live call, enhancing customer interaction.
Manage multiple agents with ease through our chat queues feature.
Access detailed chat reports and ratings to gauge and improve customer interactions.
Get chat reports and chat ratings—all for free with your subscription.
Available on-premises, in a private cloud, or hosted by 3CX—choose what suits your business best.
Enjoy an easy, low-cost subscription that seamlessly fits into your budget.
Utilize your current hardware and communication lines for a hassle-free transition.
Experience the power of live chat, SMS/MMS, and video conferencing—all included!
Access free apps that facilitate remote working, ensuring your team stays connected from anywhere.
Connect effortlessly with popular CRM systems and Microsoft 365, enhancing your workflow.
Support for major CRMs like Salesforce, Microsoft Dynamics, HubSpot, and more!
Purpose-Built Hardware
StorVault
StorVault serves as your trusted partner in secure and efficient data management solutions. With an unwavering commitment to excellence, StorVault offers a comprehensive range of services designed to safeguard and optimize your valuable data. Explore cutting-edge solutions in cloud backup, disaster recovery, and data protection. StorVault’s holistic services ensure the confidentiality, integrity, and availability of your data, allowing you to focus on what truly matters—the growth and success of your business. Discover their user-friendly platform, advanced technologies, and personalized support, and experience a seamless and reliable approach to data storage and management with StorVault.
Laptop Foundation:
Metallic Laptop Foundation provides proven data protection for your remote workforce. Leveraging industry-leading technology and powered by Microsoft Azure, Metallic ensures that employee laptop and desktop data remain secure, compliant, and recoverable in the face of today’s threats.
Server Foundation:
Our advanced backup and recovery service is ideally suited to safeguard your business-critical data residing on physical or virtual servers. With support for a wide range of operating systems, applications, and databases, you can rest assured that your data is protected and readily available when needed.
Cloud Storage:
Our in-country cloud storage service caters to the long-term data storage needs of companies grappling with rising storage costs. StorVault Cloud Storage offers security, easy accessibility, and no hidden fees, making it a highly affordable and predictable solution.
0365 Essential
Delivers robust Office 365 data protection, built on industry-leading technology and powered by Microsoft Azure. Metallic ensures the safety of valuable Office 365 data, guarding against deletion, corruption, and ransomware attacks—all while maintaining the simplicity of a SaaS solution.
uCloud Virtual Branch eXchange (VBX)
The Virtual Branch Exchange (VBX) is a virtual PBX system built on our uCloud platform.
Unlike traditional switchboard systems installed on your premises, our cloud-hosted Private Branch Exchange (PBX) or Virtual Branch Exchange operates as a telephony server hosted in a data center. This setup ensures ease of use, top-level security, and high-quality communication for all extension users. With uCloud, all you need is a reliable internet connection via a smartphone, laptop, or desktop SIP phone, enabling you to work from anywhere, anytime, with all the features of a traditional enterprise PBX and more.
uCloud SIP Trunks
SIP Trunks empower you to communicate from anywhere, as long as you’re connected to the internet.
uCloud seamlessly connects your SIP trunk lines to our cloud platform. Forget about worrying over cabling infrastructure to accommodate telephone lines on your premises; all you need is an internet connection to link to an on-premise PBX system.
With our LTE package, you can have up to 8 SIP trunks based on your requirements—whether on a contract or without one. The choice is yours!
And if you have your own Fiber connection, feel free to run as many SIP Trunks as needed on our uCloud platform, depending on your Fiber connectivity.
uCloud Managed LTE
Enhanced LTE Services
LTE enhances the capabilities and efficiency of previous network generations. It’s an evolution of the 3G standard designed to meet the need for high-speed, low-latency data transfer.
LTE delivers reduced latency across the network, significantly surpassing the performance of 3G networks.
LTE utilizes a distinct frequency spectrum separate from 3G networks and necessitates the adoption of new hardware.
LTE achieves rapid data download rates of up to several hundred Mbps, in contrast to 3G’s several tens of Mbps, making LTE approximately 5-10 times swifter than 3G.
LTE supports a unified interface for data, voice (VoLTE), instant messaging, and video on smartphones and tablets. Unlike 3G, which required different systems for these services, and where voice and data could not coexist on some networks.
uCloud Fibre and Connectivity
Fibre optic internet is a communication link that uses cables filled with slender glass or plastic fibres. Data is transmitted as patterns of light pulses. Unlike cable internet, which relies on metal wires, fibre optics do not use copper wires. Fibre optic internet offers speeds approximately 20 times faster than traditional cable, reaching 1 Gbps. Unity Fire’s uCloud Fibre to the Business (FTTB) provides a swifter, more dependable connection, ensuring smooth workflow in your business across extensive regions in South Africa.
Get In Touch
Want to find out more about our solutions? Get in touch with us and we’ll get back to you as soon as possible!
